Exchange Location: Thornhill Park (THPK) Postcode: 3335 City: Rockbank State:{RESOLVED} Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines, QLD. You’ll need to rely on your mobile phone to make calls in this situation. They build, operate, and maintain their own fixed line telecommunications network. [Update 14:36] Technicians have arrived on site and are investigating further. edited 2023-Nov-11, 1:46 pm AEST. com. I moved out of my house in June 23 and cancelled my contract with Origin Broadband. Update 14:17 - Our technicians were not able to resolve the issue, this has been escalated to the backhaul carrier. pl/Ref4gh. 2022. Most popular ; Superfast (fibre100) 4K streaming, online gaming. The email will also inform you of the dates and times given to us by NBN for the outage. With full shutdown of this portal to occur on 01/02/2023. Streets affected are: Greenview Place, and Adamson Street. Deliver on-time. The email will also inform you of the dates and times given to us by NBN for the outage. We apologise for impact. Here's a look at your consumer rights. Last 12 Months. Service Providers. Restored: This outage has now been resolved after the Building management restored power to the equipment cabinet. #3785837 Opticomm Outage in VIC. Browse. @TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. Details of this advisory are as follows: Reference Number: 1521. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. This is under investigation. September 2022 21. However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps. It is the choice of the service provider to seek access to Opticomm’s network, not Opticomm. (Fibre) Exetel support site posted the outage but seems like there is nothing they or users this area can do as the message says Opticomm has begun activities to restore the network and will provide an update shortly. The event titled Partial outage for Iluka, WA starts on Wed, 4. A new Network Advisory has been posted by OptiComm. 05. They build, operate, and maintain their own fixed line telecommunications network. FuzeNet. Repair works being assessed. ASN Telecom services - no known area outages. OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW. au. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. GET INFINET TO CONTACT ME. 08:30 03 Nov 23. At our core, Uniti is committed to delivering a superfast, future-ready. Step 2 – Restart the router. au. Ongoing Shutdowns. Social media updatesUnplanned outage in Pakenham, VIC. Opticomm is aware of a network disruption impacting all services and is currently investigating. Opticomm service during power outages: During a power outage your OptiComm service will not work. Also, if you have one or more Rogers IgniteTM services and you’ve shared your preferred contact. The email will also inform you of the dates and times given to us by NBN for the outage. We understand that internet issues occur every day of the week, not just when convenient for us. The system is turned on. Date: Wed, 4. Nice pickup, did not notice it said Opticomm not OPENetworks until you pointed it out. 7 Mbps. Further updates will be provided shortly. OPENetworks. Report an outage. 9/5 in Google Review. Offer ends on 30/11/2023. Sign In. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. Social media. More updates to be provided. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Step 1 – Keep a log of the dropout times, and for how long the connection remains offline. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. Normally the larger the red dots are in the outages and problems map, the more likely that OptiCom is down right now. And here on the other end we had total internet outage which just started working few minutes ago. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. Make sure the power supply is plugged in and turned on. The system is turned off. We apologise for impact to End-users. It is perfect for basic browsing and social media usage. Leaptel is proudly 100% Australian-owned and Melbourne-based. 9. X (Twitter) Optus. Harbour ISP is now Uniti Internet. You connect to it via ethernet cable, not DSL cable. We are proud of our. is now part of. Currently going on 24 hours with an opticomm outage. See full terms and conditions here. The event titled Unplanned outage at Melton South, VIC starts on Fri, 29. Frontier Networks services - no known area outages. It is probably just as good anyway, my NBN ftth I had and the Opticomm both work the same for me, similar ping and speeds. Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). Redtrain services - no known area outages. The issue has been escalated for urgent investigation. Transition commenced with a soft launch in August 2022. Latest update from Opticomm: THIS OUTAGE HAS NOW BEEN RESOLVED [Update 16:27PM] Cause: A third party contractor was installing a power pole and severed the cable. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. Outage (Unavailable) - listed services totally down. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. 7 Nov 2023. 9:00 am - 1:00 pm. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllOptiComm outage . Are you an NBN customer with a connection issue? Life’s about to get a whole lot better. Residents Get your internet on, with Opticomm Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to. 50 Mbps. The estimated restoration time unknown at this time. . My 5 other friends on NBN with Aussie Broadband, Superloop and TPG are having no issues. A message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party damaging the link between Greenvale and the city. Date: Sat, 18. January 2023! Please be aware no support will be available for this portal after 31/12/2022. This has been escalated for urgent investigation, further updates will be provided shortly. We work to provide the best nbn® experience for you. OptiComm: 90 questions on Australia's largest opinion site ProductReview. Opticomm Sydney outages reported in the last 24 hours Opticomm comments Tips? Frustrations? Share them with other site visitors: You previously opted out of viewing. These are being urgently investigated. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. With full shutdown of this portal to occur on 01/02/2023. * OptiComm outage notification system - I was responsible for designing, developing and testing this fully automated system for AussieBB. There is a Network Outage in Lakelands and Madora Bay affecting the Internet and Telephony Services. Many customers want out of Optus, while others want compensation. By selecting Accept all, you consent to our use of Cookies. 89. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Search. pl/Ref4gh. Opticomm are working with numerous councils and government bodies across Australia to build more fibre networks so that residents will be able to enjoy superfast, reliable broadband. This is under investigation and is reported to be impacting all services. [Update 8. Dasan Box Lights Explained. Update 20:27 - Technicians are in the process of starting repairs. There’s only one number to call 24x7x365, regardless of your needs. This has been escalated for urgent investigation, further updates will be provided shortly. It will enable the OptiComm customers to know the outages in advance. The email will also inform you of the dates and times given to us by NBN for the outage. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. 88/mth. It physically takes the internet cable from the street into your home. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. They build, operate, and maintain their own fixed line telecommunications network. Connect one-on-one with {0} who will answer your questionOptiComm advises that some users are impacted by an unplanned outage in Oran Park, NSW. Details Update: 13/12/2022 09:30 ACDT: An unplanned outage occurred at 2:35AM ACDT. Update 09:58 - Technicians have been requested. Connect for 2 days then drop out for another. OptiComm advises there is an unplanned outage impacting Southbank, VIC. Report a TV fault. Affordable prices. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllWe would like to show you a description here but the site won’t allow us. But they're competitive pricing, great speeds and really good support. 6. The email will also inform you of the dates and times given to us by NBN for the outage. AussieBB will give you as much info as they can but Opticomm doesn't always give the best communication. Service and power outages. OptiComm wishes to advise that there is an unplanned outage affecting internet, phone and TV services and is being investigated. Opticomm is aware of a network disruption in this estate. This is escalated and under urgent investigation. last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. Optic signal normal. If you're in an OptiComm serviced area, get connected with Occom. - Someone to contact Opticomm for an explaination of outages (not dropouts). Opticomm is aware of a network disruption impacting internet services for some customers and is currently investigating. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. OptiComm network in the city has been in outage for 3 hours, anyone having the same issues? I wonder when will it get fixed Related Topics Melbourne Australia Oceania Place comments sorted by Best Top New Controversial Q&A Add a Comment. There is no ETR yet. Areas South Australia. We will provide further updates when. Have tried direct ethernet with no help. Further updates will. Start Tue Dec 13 02:35:00 2022. last updated – posted 2016-Oct-26, 10:54 am AEST posted 2016-Oct-26, 10:54 am AEST. Private fibre network operator OptiComm will be acquired by Uniti Group for $532 million in cash and shares. Alternatively: Head to Internet > Internet settings. Please migrate to our new portal: tell you when your favorite services are down or having problems. Lost power? Check the outage map to see if we're aware of the outage. iiNet Network Status. Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchangeTelstra Velocity® is Telstra's own optical fibre network that uses Fibre-to-the-premises (FTTP) technology to bring you high-speed internet, phone, subscription TV and Free-to-Air TV services on a single connection. Check your billing details and your usage or view current outages with our app for iOS and Android! Visit our online MyAussie Portal. Current Status. We're proudly owned by a consortium of highly regarded digital infrastructure investors, led by HRL Morrison & Co, Brookfield Asset Management and Commonwealth Superannuation Corporation. And for planned outages they were very good at letting AussieBB know and they relayed everything to the end user. This is under investigation. Montana Opticom is a different kind of communications company, with our local offices, our teams on stand-by, and our passion in the heart of southwest Montana. Google Meet. Issue/s: If either the PWR or PON indicator light is not GREEN. I can’t wait to move away from leaptel personally. see CVC graphs, network maps, ping times, system outages and more - we've got nothing to hide at Aussie Broadband. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. 59 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 305854 Created by Matthew Mbire Description. OptiComm advises of a potential Freeview outage for Dawesville, WA. Many expert users have reported the outage relates to Telstra's DNS servers. "OptiComm wishes to advise that there may be a degradation of internet and phone services duefibre cut in thebackhaul link. Any idea when the unplanned outage in Ridgewood will be over. OptiComm. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. au. Startdate: Sat, 10. 98. Archive View Return to standard view. After a recent storm in Perth my free to air and internet services went down. December 2022!. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. Below is a list of providers offering Opticomm plans. You can also check your address, choose a retail service provider and learn more about the benefits of. Further updates will be provided shortly. Ultimately you dont know if its the isp, opticomm or both that are the issue. Terms & conditions. Great for: Australian support. 2. January 2023!. Opticomm is an additional variable. OptiComm wishes to advise that there is currently an unplanned outage at Blake's Crossing, SA. With full shutdown of this portal to occur on 01/02/2023. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. Telstra. Please be aware no support will be available for this portal after 31/12/2022. Plan Type. Light Off: Check the power pack is plugged in securely. The last update was 3 hours ago. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. If there is no known outage, check the. Opticomm technicians will not test or setup CPE as it is beyond the network boundaryOptiComm advises there is a partial outage impacting The Fifth Apartments in VIC. Update 03/01 - 16:55 - Services have been restored. OptiComm advises there is an unplanned outage impacting Lorimer Street, Docklands, VIC. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. The event titled Planned outage for Waratah, VIC starts on Thu, 10. OptiComm is Australia’s largest privately-owned provider of fiber-to-the-premises (FTTP) networks. Solid Green - Service is on - unit is receiving data from the network. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. OptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. - A backup system of either copper or mobile to cover outages. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Find out when service will be restored. At OptiComm it is important that we keep everyone informed of our network status. I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. Opticomm’s Upgraded FTTP Network the potential to access an enhanced broadband product and service, including far greater initial and future high-speed plans. If you have a phone service that runs over your OptiComm service this will not work during a power outage and you will not be able. Please migrate to our new portal: Planned partial outage for Fernbrooke, QLD Advisory Title: Planned partial outage for Fernbrooke, QLD. Please migrate to our new portal: Unplanned outage at Wren Muse - QLD - WRMS Advisory Title: Unplanned outage at Wren Muse - QLD -. Planned Work. Legend: Location. This is in order to upgrade the equipment onsite. Services FTTH Broadband. Opticomm is currently investigating the outage. These cables are made up of a combination of optical fibre and coaxial cables. Check the distribution splitter has power by confirming the green light is lit (as shown to the right). The connection point on the house was placed on the other side of the house by the builder's electrician, which cannot be connected. Activ8me Customer Care. Social media. Opticomm provider recommendation. 88/mth. Outage information: 1-866-436-7847. Not all service providers are available in every estate. [email protected]/ReKga7. The outage comes at a terrible time for those Victorians stuck at home during the lockdown as COVID-19 cases escalate there, with many relying on home internet for both communication and entertainment with friends and family. OptiComm wishes to advise that there is an unplanned localised outage in the Butler. Further updates will be. To access the new portal for RSPs, please log in with your username and password. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. Unplanned Outage for Miller Street, North Sydney NSW: North Sydney: 23. Uniti said in a financial filing [ pdf] that the buyout comprised a cash component of. We tell you when your favorite services are down or having problems. We apologise for impact to End-users. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. The latest updates we received was “The issue has been rectified by LBNCo network engineers. Repair works being assessed. With full shutdown of this portal to occur on 01/02/2023. Update 16:45 - Fiber break is confirmed, on site technicians are currently in the process of repairing. Affordable prices. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. Find out more about our fibre network rollout projects. Took them 17 hours in the first place to even acknowledge the fault in the. To report a fault with your television reception, please complete our ‘Report a TV fault’ form below. It is common for some problems to be reported throughout the day. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. End TBA. You can check your network status on the Network Help & Outages page. 3. The email will also inform you of the dates and times given to us by NBN for the outage. Shutdowns in 2023. Find information about how to contact Opticomm. Gmail. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Opticomm Perth. December 2022 03. Update 12:00 - This is due to planned power works/outage by Western Power and is expected to finish at 18:00. Deal: Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet, Store: Uniti Wireless / Uniti Internet, Code: 50OFFGB, Category: Internet. I have a problem with Opticomm. NBN network status. If you are. au. Update 09:22 22/12 - Our field technicians are re-attending this morning to continue investigating. 99. You can also check your address, choose a retail service provider and learn more about the benefits of OptiComm fibre. September 2022 16. Products Impacted: Fibre. Lightning Wholesale services - no known area outages. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. [Update 14:48] Services have been restored. If you need assistance with this, please email support@swoopbroadband. The event titled Outage in Eglinton, WA starts on Fri, 13. The NBN is a network built and maintained by the Australian government, meanwhile, OptiComm is an independently owned company. $129. (Resolved) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers. This is currently under investigation. Skip to main content. Yarrabilba · February 14, 2019 · INTERNET OUTAGE. Downdetector only reports an incident when the number of problem reports is significantly. In the case of Mass Service Disruptions caused by circumstances beyond. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. Most of the services have restored. Streets impacted: Lightsview Avenue, Webb Street. Click here to signup your plan now. The event titled Unplanned outage for Iluka, WA starts on Sat, 19. This type of connection offers very fast speeds – typically the fastest on the market. OptiComm (Internet Service Provider): 4. The event titled Planned Outage for Aveley, WA starts on Mon, 14. [Update 09:15] Services are restored. Whether that be a short five minute one, or in excess of an hour. This is under investigation. November 2022! Please be aware no support will be available for this portal after 31/12/2022. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. However, I can’t find outages reported anywhere online. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. Check OptiComm Network Status in your area. Bundled with Internet. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. UNITI BROADBAND OPTICOMM Important information about Uniti s Broadband Opticomm network and speed THE 25 THE 50 THE 100 THE 250** THE 1000** TYPICAL EVENING SPEED 24. Unplanned outage for Highett, VIC: Kingston Park exchange [KPAP]Check our network status map to see if there's an ongoing outage in your area. The customer service was so good it actually shocked me. [Update 14:48] Services have been restored. January 2023!. Ask a question about OptiComm in Internet Service Providers. Update: There was a hardware issue. Social media. Degradation - listed services degraded, intermittently unavailable or partially unavailable. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. In these scenarios, end user customers will experience an outage at the start of the Transition Window (i. This is called the Opticomm Ultra Fast internet plan. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. PSA, If you have another option, go with them and stay away from Opticomm. They build, operate, and maintain their own fixed line telecommunications network. Welcome. November 2022! Please be aware no support will be available for this portal after 31/12/2022. . Measures to restore internet services for customers with power are being looked into. P. Optus. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. The event titled Unplanned outage in Alkimos, WA starts on Tue, 29. au or call us on 1300 66 55 75. This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. 42Mbps Upload. data. Areas South Australia. However you internet – gaming, shopping, watching or working – life’s about to get better. Opticomm is very limiting. OptiComm wishes to advise there is currently an unscheduled outage in this estate, end users may experience degradation to internet and phone services. Please migrate to our new portal: Unplanned JNSP Outage Advisory Title: Unplanned JNSP Outage. Exetel outages reported in the last 24 hours. If you are still offline after power cycling, you can check OptiComm network outages page here. Unfortunately there is no ETA at this stage. This is due to the large number of reported users having issues with Freeview, this is under investigation. Activ8me Customer Care. posted 2015-Apr-10, 7:43 pm AEST Jatts writes. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. The worst part about it, is that they have not sent one single communication, even for apparent planned outages. Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. OldSchoolHarry on 30/01/2022 - 13:00. . See all reviews. The battery must comply with the following specifications:The event titled Unplanned outage at North Sydney NSW - NSYD starts on Wed, 2. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. [Update 14:36] Technicians have arrived on site and are investigating further. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Update 16:26 - Technician ETA is 1 hour. Search. Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. What is an outage?An outage is a service interruption that is affecting multiple customers. You can also try to power cycle this device if you have access. Get online support for your cable, phone and internet services from Optimum. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. - A phone call from a. This has been escalated for urgent investigation. This will affect all Internet and TV services. This is under investigation. User reports indicate no current problems at Opticomm.